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Pick Up / Delivery
5
EASY STEPS
to get the ultimate in convenience
SIGN UP
either online right here or by phone
STARTER KIT
with bag & hanger caddy delivered to you
REPLY “YES”
to our text the night before pick up day
WE PICK UP
your order & hangers
WE DELIVER
your beautifully cleaned clothes
Our Home Delivery Service is...
FREE…really! Pay the same price as you would in any of our stores.
Convenient – you don’t even have to be at home!
Our state-of-the-art service keeps you looking neat and extends the life of your garments.
Easy to pay for. Your cleaning is securely and automatically charged directly to your preferred VISA/MC/AMEX. As a Home Delivery customer, you also receive the same benefits as our In-Store clients, including free cleaning on your birthday.
frequently asked questions
A. No. No need to wait for a bag full of dirty clothes. Any amount is fine.
A. We will provide you with a Salem Home Delivery Bag.
A. Your cleaning will be charged directly to your credit card.
A. No. You pay our regular in-store prices. There are no additional fees.
A. At your front door, or another suitable weather-protected location.
A. Simply reply “YES” to our text message the night before your routine pickup day. We’ll pick up your order and deliver the items that are ready!
A. No. Your Route Manager will provide service to your pre-determined location.
A. Upon sign up, You will receive a starter kit that will include your scheduled drop off and pick up days. They will either be Monday/Thursday or Tuesday/Friday.
A. We will inform you about schedule changes for pick up and delivery during holiday weeks.
A. If you would like to recycle your hangers, we will provide you with a hanger recycle caddy. When you fill it up, leave it with your order and your route manager will pick it up.
A. Just leave a detailed note in your bag with your request. Please identify the specific garment along with your special instructions.
A. For prompt assistance, call your Route Manager (see your receipt for the direct number) call us at
+17709149855.
A. Yes. For alterations, pin the instructions to the garment that needs alterations. Return times can vary depending on the complexity of the alteration.
A. We use the latest encryption and authentication services for all of our web transactions so that your credit card information remains safe.